OrderUp online ordering
In 2013 to help free up the phone lines and increase customer satisfaction in regards to waiting times when ordering takeaways, Get in the Loop recommended OrderUp, a company specialising in online ordering systems for restaurateurs. Our role was to work with OrderUp and design the look and feel for the eCommerce mobile friendly website. We also focused on the logic, in regards to the takeaway menu’s multiple food combinations and choices.
When the new online ordering system was launched, it proved to be a huge success with store pick up and home delivery customers. They found the website easy to use, mobile friendly and the secure payment system encouraged repeat orders. Sales over the first 6 months increased exponentially. So much so, that the kitchen staff had to constantly adjust delivery times, unable to keep up with the influx of orders during peak times.